How does this company make money?
Agencies pay a recurring per-seat subscription fee to use the Evidence.com cloud platform. They also pay upfront when they buy TASER devices and Axon body cameras. Once deployed, agencies must keep buying TASER cartridges and replacement batteries, which creates a steady stream of repeat revenue. On top of that, the company charges professional services fees when it sends teams to set up systems and train officers at customer sites.
What makes this company hard to replace?
Years of case evidence stored in Evidence.com carry cryptographic signatures tied to the original capture method — moving that evidence to a competing platform breaks the chain of custody on every closed case it touches. Officers who are certified to carry TASER devices must go through a new certification process, measured in months, if the agency switches to a different conducted energy weapon. And because Signal Sidearm links the TASER and the camera together at the hardware level, an agency cannot replace just one of them — both must be swapped out at the same time.
What limits this company?
Each TASER cartridge must be assembled by hand and tested individually because safety rules prevent full automation of pyrotechnic manufacturing. That means cartridge production can only grow as fast as the company can hire and train workers — no matter how much money is invested or how strong demand becomes.
What does this company depend on?
The company cannot operate without Amazon Web Services, which hosts the Evidence.com cloud platform where all footage is stored. It needs ongoing FDA medical device clearance to keep the TASER's electrical output unchanged. FCC Part 15 certification must remain valid for the body camera's wireless transmission. Lithium-ion battery cells from Asian suppliers power both the TASER cartridges and the cameras. And Microsoft Azure Active Directory handles the login and identity verification that law enforcement agencies use to access their accounts.
Who depends on this company?
Municipal police departments rely on Evidence.com to maintain video evidence records that hold up in criminal prosecutions — without it, that chain of custody breaks. Federal law enforcement agencies would fall out of compliance with DOJ body camera mandates for civil rights investigations. District attorneys would lose their digital evidence management system, slowing or stalling case prosecution. Corrections facilities would lose the ability to document use-of-force incidents, exposing them to legal liability.
How does this company scale?
Adding a new law enforcement agency to Evidence.com costs very little — the cloud storage and video analysis tools simply extend to more users without major new investment. What does not scale cheaply is cartridge manufacturing: because each cartridge must be hand-assembled and individually tested under safety regulations, output grows in direct proportion to the number of workers on the production line, not with the size of a capital investment.
What external forces can significantly affect this company?
State laws like those in California that require police to use body cameras push agencies to buy integrated systems on a fixed procurement schedule, regardless of their own budget situation. Federal consent decrees that specify how use-of-force incidents must be documented push agencies toward hardware and software combinations that meet those exact legal standards. Civil litigation discovery rules that require digital evidence to be preserved and produced intact create serious legal risk for any agency running a system that cannot demonstrate an unbroken chain of custody.
Where is this company structurally vulnerable?
If the FDA revoked or substantially changed the medical clearance that governs the TASER's electrical output, the waveform would have to change. Changing the waveform would alter the Signal Sidearm activation signal. That would break the synchronized timestamp with Axon cameras. Without that timestamp, Evidence.com footage would no longer meet federal court admissibility standards — wiping out both the hardware advantage and the legal defensibility that keeps agencies locked into the platform.
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